Your privacy matters to us. This Privacy Policy explains how nerobet collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data with transparency and care, in full compliance with Philippine data protection law.
A quick overview of our core data protection commitments to every nerobet player.
All data transmitted between your device and the nerobet platform is protected by 256-bit SSL/TLS encryption. Your personal details, payment information, and account credentials are never sent in plain text over the network.
nerobet processes personal data in accordance with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your rights as a data subject are fully recognized and upheld by our platform.
nerobet does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only where strictly necessary for service delivery, legal compliance, or fraud prevention.
We collect only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. We do not collect data beyond what is required for account management, KYC, and regulatory compliance.
As a nerobet player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of data processing. nerobet will respond to all data subject requests within a reasonable timeframe.
nerobet retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure for regulatory compliance.
Your Privacy Matters: This Privacy Policy describes how nerobet ("we", "us", "our") collects and processes personal data from players and visitors of the nerobet platform at nerobet.one. It is issued in compliance with Republic Act 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations.
nerobet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Privacy Policy applies to all personal data collected through the nerobet website at nerobet.one, including data collected during account registration, identity verification, gameplay, payment processing, customer support interactions, and any other use of the nerobet platform.
By registering an account or using the nerobet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the nerobet platform.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, nerobet acts as the personal information controller in respect of the personal data collected through the nerobet platform.
All data subject requests, privacy concerns, and inquiries regarding this Privacy Policy should be directed to the nerobet Data Protection Officer via the contact details provided in Section 13 of this Policy.
nerobet collects personal data that is necessary to provide you with a safe, compliant, and fully functional gaming experience. The categories of personal data we collect include:
3.1 Sensitive Personal Information. Where required for KYC verification, nerobet may collect sensitive personal information as defined under RA 10173, including government-issued identification documents. Such data is handled with the highest level of security and is processed only for the specific purposes of identity verification and regulatory compliance.
3.2 Voluntary Provision. Some personal data is provided voluntarily by you (such as contact preferences), while other data is collected automatically as a result of your use of the nerobet platform (such as technical and gaming data).
nerobet uses the personal data we collect for the following purposes:
nerobet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
nerobet processes your personal data on the following legal bases as recognized under RA 10173:
6.1 nerobet does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances.
6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
6.3 All third-party service providers engaged by nerobet are contractually required to process personal data only in accordance with nerobet's instructions and to maintain appropriate technical and organizational security measures.
6.4 Cross-Border Transfers. Where personal data is transferred outside the Philippines, nerobet ensures that appropriate safeguards are in place to protect your data in accordance with RA 10173 and the standards set by the National Privacy Commission (NPC).
7.1 The nerobet platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and analyze platform usage. Cookies are small text files stored on your device when you visit the nerobet website.
7.2 The types of cookies used by nerobet include:
7.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the nerobet platform. nerobet does not use cookies to serve third-party advertising.
8.1 nerobet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
8.2 While nerobet takes all reasonable precautions to protect your personal data, no security system is completely impenetrable. In the event of a personal data breach that poses a risk to your rights and freedoms, nerobet will notify the National Privacy Commission and affected players in accordance with the requirements of RA 10173.
9.1 nerobet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.
9.2 Specifically, nerobet applies the following retention periods:
9.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with nerobet's data disposal procedures.
Under RA 10173 (Data Privacy Act of 2012), you have the following rights in relation to your personal data held by nerobet:
You have the right to request a copy of the personal data nerobet holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update basic account details directly through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to nerobet's legal retention obligations.
You have the right to object to the processing of your personal data where nerobet relies on legitimate interests as the legal basis, or where data is used for direct marketing purposes.
You may request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
If you believe nerobet has not handled your personal data in accordance with RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact the nerobet Data Protection Officer using the contact details in Section 13. nerobet will respond to all data subject requests within thirty (30) days of receipt.
11.1 The nerobet platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gambling regulations. nerobet does not knowingly collect personal data from individuals under the age of 21.
11.2 During account registration, nerobet requires all players to confirm that they are 21 years of age or older. KYC verification procedures are in place to verify the age of all registered players.
11.3 If nerobet becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended and all associated personal data will be deleted without undue delay.
11.4 If you are a parent or guardian and believe that your child has registered an account on the nerobet platform, please contact our support team immediately so that we can take appropriate action.
12.1 nerobet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this document indicates when the current version was last updated.
12.2 Where changes to this Privacy Policy are material, nerobet will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Continued use of the nerobet platform following notification of any amendment constitutes acceptance of the revised Privacy Policy.
12.3 We encourage you to review this Privacy Policy periodically to stay informed about how nerobet is protecting your personal data.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by nerobet, please contact our Data Protection Officer:
Email: [email protected]
Live Chat: Available 24/7 via the nerobet platform
Serving players across the Philippines — Manila, Cebu, Davao, Quezon City, and beyond
Response time: Within 30 days of receipt of your request
Your data is protected, your privacy is respected, and your gaming experience is backed by nerobet's commitment to security and transparency. Join thousands of Filipino players who trust nerobet every day.
21+ only. Please play responsibly. Gambling is addictive — know when to stop.